My Company's Standing With the BBB

I have had some people come to me with concerns that Ameriplan is no longer with the BBB. What many people do not know is that the BBB is not a Government company. Companies must pay to be a member of them. So, I thought I would set everyone straight.
About a year and a half ago Ameriplan began leasing a medical provider PPO network called Beech Street. It's a good base of providers to have in place as we build our own proprietary network (which is growing at a rate of 150 doctors / week!).

In the state of Montana we had a PPO network list from Beech Street that was inaccurate. The state of Montana informed the BBB that we didn't have an adequate base of providers in their state to do business there.

We promptly pulled out of that state and all was well with Montana.

The BBB subsequently "suspended" our status with them in July. The BBB is not allowed (by their OWN doctrine) to suspend any company unless that company has an open legal action against them (we did not).

Each month the BBB gets together to review suspended cases. For EIGHT MONTHS the BBB put off their meeting on our WRONGFUL suspension. So, Ameriplan's legal team began the process of a lawsuit for wrongful suspension.

When the BBB received the legal paperwork from us they revoked our membership.

This is a long process, which is why I write. We will WIN the court case but in the meantime we need to remove all BBB references on our Freedom At Home Team and corporate issue sites.


Please understand, this company is affiliated with MANY credible organizations. The NATIONAL Chamber of Commerce.... The DIRECT SELLERS ASSOCIATION, and the National Association of Dental Plans, Medical Review Board. We are featured in Your Home Business at Home magazine.

I also want you to know that we have over 100,00 Business Owners with the company. If you check out the complaints with other large companies you will see that we have fewer complaints and a higher resolve rate with those complaints. People complain to the BBB for many reasons. Some are major and some are minor. The BBB is not all that important considering a company has to pay to be a member. This was posted on the BBB site: When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.